How to Change Your Tickets
Shady Brook Farm has a no refund policy. If you are unable to attend an event, unused tickets can be changed to another date, time or event. Additional charges may apply if changing to a more expensive tickets. If addtional payment is required, you will receive an invoice via email with instructions on how to pay the difference. Tickets are not valid until full payment has been received.
As long as your tickets are unused they can be edited anytime, even if the event is over!
1.
Open your original Order Confirmation Email
2.
Click on "Download your tickets"
This will open a new window.
3.
Click on button that says "Change tickets"
4.
Click on "Edit tickets"
This will open a new window
5.
Check box "Change this ticket?"
This will allow you to change your order.
6.
Select the Quantity, Event, Date, Time & Ticket you wish to change to
7.
Click "Submit change request"
8.